If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.The Jackpocket app allows people to buy lottery tickets online.

BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. To reiterate this app usually will not purchase tickets in your account if there are no funds. There need to be incestigations in this app because had I not checked I would have had $55 debited from my account without having any purchases. Its just not making sense because the app will not allow you to play if there are no credits funded to the account in the app. Then saying I owe for failed attempt of funding credits given. They are trying to auto fund the account without the balance dropping below.

Also there is a positive balance in the account. So they are basically saying I owe money for tickets purchased by the app through autoplay and auto funding but cannot show me the charges or purchases to prove that I have a negative balance. But they are pre-funding the account without purchasing the tickets. I have no issue with the suspension if they trued to auto fund and it didn't go through. Jackpocket app, has suspended account saying that I need to pay a debt of $55.